Senior Client Service Representative

CIBC

Wadena, , Canada
Financial services products expertise
Customer service expertise
Client engagement
As a Senior Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members

Job Summary

  • As a Senior Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.
  • You will focus on the client experience, making interactions meaningful, and acting like an owner by taking accountability for client issues.
  • CIBC offers a competitive compensation, banking benefits, wellbeing support, and additional offers such as employee and family assistance programs.

Matching Summary

As a Senior Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.

Skills & Requirements

Must-have

  • financial services products expertise
  • customer service expertise
  • client engagement
  • problem solving
  • leveraging technology

Nice-to-have

  • relationship-oriented
  • goal oriented
  • passionate about people
  • love to learn
  • values matter

Key Requirements

  • legally eligible to work
  • attribute-based assessment
  • skills test

Work Rights

legally eligible to work

Tailored Resume

Cover Letter