Customer Service Lead

Sharon Vet Clinic

Base: up to $22 ph; bonus: pyy opportunities avail...
Minimum 3 years customer service experience
At least 1 year veterinary experience
Strong verbal and written communication skills
This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences.
  • Candidates will be responsible for recruiting, onboarding, training new reception members while providing mentorship and performance feedback.
  • The position offers competitive compensation up to $22 per hour along with medical, dental, vision insurance, and 401(k) matching.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support to ensure outstanding patient experiences.

Salary

Base: Up to $22 per hour; Bonus: Pay opportunities available; Benefits: Medical, Dental, Vision, 401(k) matching, PTO, CE Allowance

Skills & Requirements

Must-have

  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • Strong verbal and written communication skills
  • Knowledge of animal handling principles
  • Comfort with scheduling software

Nice-to-have

  • Degree in veterinary or related field
  • 1-2 years leadership supervisory experience
  • Demonstrated patience and empathy
  • Commitment to team development
  • Ability to lift 40 pounds

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • At least 1 year veterinary experience
  • Preferred 1-2 years leadership experience

Work Rights

Not specified

Tailored Resume

Cover Letter