Technical Support Engineer - Performance And Availability

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
Distributed systems fundamentals
Memory and indexing behavior
Structured troubleshooting
We’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • In this role, you will analyze logs and performance metrics, tune configurations and queries, and debug service pipelines to prevent and resolve production issues.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.

Matching Summary

We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Distributed systems fundamentals
  • Memory and indexing behavior
  • Structured troubleshooting
  • Root-cause analysis
  • SaaS or on-premise platforms

Nice-to-have

  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators
  • Empathy and shared enthusiasm
  • Python or Bash scripting
  • Monitoring tools experience

Key Requirements

  • 2 years customer support engineering experience
  • Bachelor's degree or equivalent practical experience
  • Experience with ticketing systems
  • Operating systems, networking, cloud concepts
  • XML, REST, JSON, File Transport concepts

Work Rights

Not specified

Tailored Resume

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