Product Specialist @mercer

Mercer

Cluj, Romania
**
Product development support
System configuration testing (uat)
Monitor product usage with pendo
** Mercer is seeking a Product Specialist to join their Global Benefits Management Technology Team in Cluj, Romania. The position requires a hybrid work model with a minimum of three days onsite and focuses on product support, development, and collaboration within a multicultural environment. **

Job Summary

  • The Product Specialist will contribute to strategic goals, support product development, monitor product usage, and gather feedback using Pendo.
  • Key responsibilities include supporting mailboxes, monitoring support tickets, investigating bugs, and conducting system audits.
  • The role offers opportunities for professional development in a global, multicultural environment with a hybrid work model.

Matching Summary

Match Score: 75

** Mercer is seeking a Product Specialist to join their Global Benefits Management Technology Team in Cluj, Romania. The position requires a hybrid work model with a minimum of three days onsite and focuses on product support, development, and collaboration within a multicultural environment. **

Skills & Requirements

Must-have

  • Product development support
  • System configuration testing (UAT)
  • Monitor product usage with Pendo
  • Agile environment experience
  • Proficiency with Figma and Pendo

Nice-to-have

  • Human Resources background
  • Interest in Artificial Intelligence
  • People-oriented team environment
  • Global, multicultural exposure

Key Requirements

  • 1-3 years of experience in Product Specialist or similar roles
  • Proficiency with Microsoft Office
  • Bachelor’s degree or equivalent
  • Excellent analytical and problem-solving skills
  • Strong communication and collaboration abilities

Work Rights

Not specified

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