To manage customer debt through effective and efficient collections tactics in order to minimise the loss to Country
Job Summary
To manage customer debt through effective and efficient collections tactics in order to minimise the loss to Country.
This will involve negotiating repayment from customers with the objective of rehabilitating customer accounts, before they deteriorate further into delinquency.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards.
Matching Summary
To manage customer debt through effective and efficient collections tactics in order to minimise the loss to Country.
Skills & Requirements
Must-have
manage customer debt
negotiate repayment
customer account rehabilitation
regulatory compliance
risk management
Nice-to-have
empowering Africa's tomorrow
career development portal
customer satisfaction
teamwork and support
Key Requirements
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)