Senior Product Owner – Merchant Payments Growth (acquisition, Activation And Retention)

Cbssyj

Not specified
Merchant payments growth strategy
Digital and assisted channels
Customer journey optimization
The Senior Product Owner role at Cbssyj focuses on leading the Merchant Payments Growth squad to enhance customer acquisition, activation, and retention in a regulated environment. The ideal candidate will have extensive experience in product management within commercial banking or fintech, with a strong emphasis on data-driven decision-making and stakeholder collaboration

Job Summary

  • Own the growth “system” across the merchant lifecycle: Acquisition, Activation, and Retention.
  • Lead a team of 5–7 FTE supporting merchant growth across the Payment Acceptance ecosystem.
  • Partner with Marketing, Sales/Service, Risk/Compliance, Pricing, Finance and Product to deliver scalable, mass-managed customer journeys.

Matching Summary

Match Score: 85

The Senior Product Owner role at Cbssyj focuses on leading the Merchant Payments Growth squad to enhance customer acquisition, activation, and retention in a regulated environment. The ideal candidate will have extensive experience in product management within commercial banking or fintech, with a strong emphasis on data-driven decision-making and stakeholder collaboration.

Skills & Requirements

Must-have

  • Merchant Payments Growth strategy
  • Digital and assisted channels
  • Customer journey optimization
  • Experimentation program leadership
  • Stakeholder partnership across departments
  • Data-driven product leadership

Nice-to-have

  • Risk and compliance integration
  • Segmentation-driven retention journeys
  • B2B pricing and offer governance

Key Requirements

  • 7+ years of experience in Product or analytics
  • Demonstrated growth outcomes experience
  • Proven track record leading initiatives end-to-end
  • Advanced commercial acumen
  • Strong stakeholder partnering skills
  • Proficient in Excel and data-driven problem solving
  • Strong capability in analytics and insight generation
  • Working knowledge of SQL and/or SAS (preferred)
  • Experience defining success metrics
  • Strong abstract reasoning and structured problem solving
  • Excellent written and verbal communication
  • Risk mindset

Work Rights

Not specified

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