Mortgage Licensing Support Specialist

NC Office of the Commissioner of Banks

North Carolina, US
Base: $40,000 to $50,000; bonus/equity: not specif...
Not specified (assumed office-based due to job nature)
Processing applications and renewals
Customer service via written and verbal
Interpreting and applying policies and laws
The NC Office of the Commissioner of Banks is seeking a Mortgage Licensing Support Specialist for its Non-Depository Mortgage Licensing Department. This entry-level position involves processing applications and consumer complaints while providing excellent customer service to various stakeholders

Job Summary

  • The N.C. Office of the Commissioner of Banks (NCCOB) is responsible for the chartering and regulation of North Carolina's state banks, trust companies, mortgage companies, as well as registration and licensing of various financial institutions operating in North Carolina.
  • This position will use applicable state and federal laws, applicable provisions of the North Carolina Administrative Code, and internal policies and procedures in the processing of applications and consumer complaints for regulated entities while providing excellent customer service to applicants and others.
  • Accurately updating, uploading required documents, and maintaining the Nationwide Multi-state Licensing System (NMLS) and internal systems by established timelines.

Matching Summary

Match Score: 75

The NC Office of the Commissioner of Banks is seeking a Mortgage Licensing Support Specialist for its Non-Depository Mortgage Licensing Department. This entry-level position involves processing applications and consumer complaints while providing excellent customer service to various stakeholders.

Salary

Base: $40,000 to $50,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Processing applications and renewals
  • Customer service via written and verbal
  • Interpreting and applying policies and laws
  • Maintaining Nationwide Multi-state Licensing System
  • Adhering to confidentiality policies

Nice-to-have

  • Demonstrate initiative and independent judgment
  • Ability to lead special projects
  • Subject matter expertise and training others

Key Requirements

  • One year of experience in mortgage lending, servicing, or financial services
  • Two years of administrative support experience or two year college degree
  • Documented work experience providing quality customer service
  • Excellent communication skills, oral and written
  • Use of Microsoft applications
  • Ability to interpret and apply policies, procedures, and laws
  • High school graduate or GED

Work Rights

Not specified

Tailored Resume

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