Body Shop Customer Service Rep

Suburban Ford of Romeo

Utica, NY, United States
$16.00-$20.00; not specified; medical, dental + vi...
Respond to customer inquiries
Resolve customer complaints
Maintain positive customer attitude
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience

Job Summary

  • Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
  • Responsibilities include maintaining a positive, empathetic and professional attitude toward customers at all times, responding promptly to inquiries, and resolving complaints.
  • Benefits include competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and more.

Matching Summary

Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.

Salary

$16.00-$20.00; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Resolve customer complaints
  • Maintain positive customer attitude
  • Communicate via multiple channels

Nice-to-have

  • Problem-solving skills
  • Empathetic and professional attitude
  • Calm in stressful situations

Key Requirements

  • Customer support experience
  • Computer proficiency
  • Valid license in state of residence
  • At least 18 years of age

Work Rights

Not specified

Tailored Resume

Cover Letter