Emea Service Delivery Manager (technical)

Cisco UK

12 years facility management experience
Hvac and building management systems knowledge
Contractual execution against slas
The role involves governing an FM contract to ensure maintenance and life cycle strategies for all EMEA locations

Job Summary

  • The role involves governing an FM contract to ensure maintenance and life cycle strategies for all EMEA locations.
  • Candidates will be responsible for strategic asset investment plans, including due diligence and multi-year program development.
  • The position requires deep expertise in mechanical, electrical, and plumbing systems within high-demand data centre and R&D lab environments.

Matching Summary

The role involves governing an FM contract to ensure maintenance and life cycle strategies for all EMEA locations.

Skills & Requirements

Must-have

  • 12 years facility management experience
  • HVAC and Building Management Systems knowledge
  • Contractual execution against SLAs
  • Strategic Asset Opex & CAPEX planning
  • Budget and spend management
  • Business Continuity plan ownership

Nice-to-have

  • AI-driven workplace tools familiarity
  • Integrated Workplace Management Systems (IWMS)
  • Smart building IoT platforms
  • Cross-functional team leadership
  • Experience with data centre environments
  • Renewable Energy Management knowledge

Key Requirements

  • Bachelors degree plus 12 years of facility management experience
  • Health & Safety accreditation (NEBOSH, IOSH or similar)
  • Industry involvement in CIBSE, IWFM, IFMA, CoreNet
  • Experience managing services across multiple sites

Work Rights

Not specified

Tailored Resume

Cover Letter