Job Summary

• Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.
• Schedules various types of appointments for physicians, advanced clinical practitioners, and other clinicians, and communicates any necessary instructions to the patient.
• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Key Requirements

• High School Diploma or GED required
• Medical, secretarial, and/or customer service experience required
• 1 year in a medical office or healthcare setting preferred
• Experience in appointment scheduling preferred
• Experience managing patient phone calls preferred

Work Rights