Customer Service Digital Solutions Specialist (diagnostic It Solutions)
Roche
His/lis integration via hl7 and astm
Laboratory information system troubleshooting
Workflow consulting and tat simulations
This role plays a pivotal part in providing technical expertise and support for Roche IT solutions and operating software at customer sites
Job Summary
This role plays a pivotal part in providing technical expertise and support for Roche IT solutions and operating software at customer sites.
The position involves collaborating with Sales, Service, and Marketing teams to promote IT solutions while ensuring data security and regulatory compliance.
Roche fosters a culture of personal expression and open dialogue where every voice matters in the mission to prevent, stop, and cure diseases.
Matching Summary
This role plays a pivotal part in providing technical expertise and support for Roche IT solutions and operating software at customer sites.
Skills & Requirements
Must-have
HIS/LIS integration via HL7 and ASTM
Laboratory information system troubleshooting
Workflow consulting and TAT simulations
Nationwide travel required
Nice-to-have
Strong communication and consulting skills
Experience in laboratory or healthcare industry
Product positioning and marketing strategy
Data security and regulatory compliance knowledge
Key Requirements
Experience in IT solutions within laboratory or healthcare industry