Technology Support Specialist Ii

Colorado Mountain College

Multiple Locations, US
Base: $77,566.16 - $86,184.62; bonus/equity: not s...
Pc and macos device support
Instructional technology support
Network and telecommunications equipment support
The Technology Support Specialist II provides technical expertise in supporting personal computers, Apple devices, classroom technology, networking, telecommunications, and video streaming equipment

Job Summary

  • The Technology Support Specialist II provides technical expertise in supporting personal computers, Apple devices, classroom technology, networking, telecommunications, and video streaming equipment.
  • This role involves training, supporting, and advising students, faculty, and staff on the usage of instructional technology and other technology within an academic learning environment.
  • Benefits include Medical, Dental, Vision, Life Insurance, Pet insurance, retirement contribution, tuition reimbursement, annual & sick time, mental health resources, healthy lifestyle benefits, and potentially affordable transitional housing.

Matching Summary

The Technology Support Specialist II provides technical expertise in supporting personal computers, Apple devices, classroom technology, networking, telecommunications, and video streaming equipment.

Salary

Base: $77,566.16 - $86,184.62; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life Insurance, Pet insurance, retirement contribution, tuition reimbursement, annual & sick time, mental health resources, healthy lifestyle benefits, affordable transitional housing may be available

Skills & Requirements

Must-have

  • PC and macOS device support
  • Instructional technology support
  • Network and telecommunications equipment support
  • Customer service skills
  • Team collaboration

Nice-to-have

  • Commitment to student success
  • Innovative mindset
  • Bilingual English/Spanish abilities
  • Environmental stewardship

Key Requirements

  • High School Diploma/GED and five years of PC/Mac and/or network support experience
  • Associate’s Degree and three years of PC/Mac and/or network support experience
  • Bachelor’s Degree in computer science or related IT field with one year of PC/Mac and/or network support experience
  • Equivalent education and experience
  • Must be a resident of the State of Colorado
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the US without sponsorship

Tailored Resume

Cover Letter