Customer Service Team Leader

ESCO Group LLC

Malaysia
Not specified; not specified; competitive pyy ment...
Hybrid
2-4 years customer service experience
Supervisory or leadership responsibilities
Strong english communication skills
ESCO Group LLC is seeking a Customer Service Team Leader in Malaysia for a hybrid work arrangement. The role involves overseeing a team, ensuring efficient processing of quotes and orders, and developing operational procedures while fostering a culture of safety and sustainability

Job Summary

  • You will oversee the daily activities of a Customer Service Spare Parts Team to ensure smooth processing of quotes and orders.
  • The role involves developing Standard Operating Procedures (SOPs) to enhance operational efficiency and accuracy.
  • We offer competitive pay, career development support, access to global inclusion networks, and wellness benefits for you and your family.

Matching Summary

Match Score: 85

ESCO Group LLC is seeking a Customer Service Team Leader in Malaysia for a hybrid work arrangement. The role involves overseeing a team, ensuring efficient processing of quotes and orders, and developing operational procedures while fostering a culture of safety and sustainability.

Salary

Not specified; Not specified; Competitive pay mentioned

Skills & Requirements

Must-have

  • 2-4 years customer service experience
  • Supervisory or leadership responsibilities
  • Strong English communication skills
  • Microsoft Office Suite proficiency
  • Problem-solving and mathematical concepts

Nice-to-have

  • SAP version 4.7b or higher familiarity
  • Qualifications in parts identification or logistics
  • Prior experience with Weir products
  • Additional language skills beyond English
  • Knowledge of accounting and inventory systems

Key Requirements

  • 2-4 years of relevant experience
  • English language proficiency
  • Excel proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter