Base: $20.00-$22.00; bonus/equity: not specified; ...
Not specified (potentially hybrid or onsite based on office locations)
Strong communication skills
Attention to detail
Sense of urgency
Driveway is seeking a Customer Satisfaction Representative to enhance customer relations and satisfaction within their digital car buying platform. The role involves acting as a liaison between customers and dealerships, ensuring timely resolution of concerns and implementing improvement strategies
Job Summary
The role serves as a key liaison between the dealership and customers to ensure concerns are addressed promptly.
Employees will lead customer satisfaction improvement initiatives and track trends using the FreshDesk Omni Program.
The company offers competitive pay, medical/dental/vision plans, 401(k), and vehicle purchase discounts.
Matching Summary
Match Score: 85
Driveway is seeking a Customer Satisfaction Representative to enhance customer relations and satisfaction within their digital car buying platform. The role involves acting as a liaison between customers and dealerships, ensuring timely resolution of concerns and implementing improvement strategies.