Customer Service Representative

Destination Pet

Dallas, Texas, United States
Base: $17–$18.00ph; tips: included; benefits: pyrt...
On-site
Handling phones and customers
Multi-line phones and computer systems
Responding to complaints with patience
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Part-time health, mental health, and telehealth benefits are offered, with pay starting at $17–$18.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.

Salary

Base: $17–$18.00/hour; Tips: included; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • multi-line phones and computer systems
  • responding to complaints with patience
  • keeping the lobby clean and welcoming
  • welcoming pet parents and their furry VIPs

Nice-to-have

  • fluent in both human and hound
  • concierge and chaos coordinator
  • love pets and people
  • organized rockstar

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter