Lead Cordant Technical Support Engineer

Baker Hughes

Multiple Locations
Fully remote
Cordant hardware, software, cloud computing, iot
Online system troubleshooting and issue resolution
Diagnose hardware and software problems
Provide complete customer support and resolution of technical issues, including active, online system troubleshooting and issue resolution for Cordant hardware, software, Cloud computing, IoT, and services products

Job Summary

  • Provide complete customer support and resolution of technical issues, including active, online system troubleshooting and issue resolution for Cordant hardware, software, Cloud computing, IoT, and services products.
  • Work hand in hand with customers, sales, services, and engineering to solve complex technical issues, utilizing modern case logging tools to ensure proper case tracking and timely case closure.
  • Baker Hughes invests in the health and well-being of its workforce, trains and rewards talent, and develops leaders at all levels to bring out the best in each other.

Matching Summary

Provide complete customer support and resolution of technical issues, including active, online system troubleshooting and issue resolution for Cordant hardware, software, Cloud computing, IoT, and services products.

Skills & Requirements

Must-have

  • Cordant hardware, software, Cloud computing, IoT
  • online system troubleshooting and issue resolution
  • diagnose Hardware and Software problems
  • machinery operation and controls, DCS, SCADA

Nice-to-have

  • creative individual and passionate about sales
  • work-life balance policies and wellbeing activities
  • contemporary work-life balance policies
  • tailored financial programs

Key Requirements

  • Bachelor's degree in STEM Field
  • 10+ years of practical field, engineering, product sustaining experience
  • strong written and verbal communication skills
  • English Language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter