Sales administration or customer service experience
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Air Liquide is seeking a Customer Service Executive in Malaysia to manage customer requests, order fulfillment, and support process improvement initiatives. The ideal candidate should possess strong problem-solving skills, customer service experience, and a Bachelor's degree, with fresh graduates encouraged to apply.
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Job Summary
This role involves overseeing daily order fulfillment processes and serving as the primary point of contact for customer requests across various channels.
The successful candidate will actively support the Lead on projects aimed at enhancing efficiency, customer satisfaction, and implementing sustainable solutions aligned with ISO policies.
Air Liquide offers an exciting journey with opportunities unique to integrating recent acquisitions and changing the competition landscape in Malaysia.
Matching Summary
Match Score: 75
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Air Liquide is seeking a Customer Service Executive in Malaysia to manage customer requests, order fulfillment, and support process improvement initiatives. The ideal candidate should possess strong problem-solving skills, customer service experience, and a Bachelor's degree, with fresh graduates encouraged to apply.
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Skills & Requirements
Must-have
Bachelor's degree in any discipline
Strong problem-solving skills
Sales administration or customer service experience
Ability to work 5.5 days basis
Willingness to travel for work
Nice-to-have
Proactive attitude towards continuous learning
Commitment to process improvement
Excellent written and verbal communication
Detail-oriented organizational skills
Experience with ISO standards
Key Requirements
Bachelor's degree required
Prior experience in sales administration or customer service
Availability for 5.5 day work week including Saturdays