The individual in this role will be responsible for overseeing service quality and client delivery and will lead ongoing enhancements to Unisys Managed Security Services
Job Summary
The individual in this role will be responsible for overseeing service quality and client delivery and will lead ongoing enhancements to Unisys Managed Security Services.
The role drives strategic engagement and underscores the critical importance of robust SOC operations, including shift management, people leadership, performance tracking, and integration of SOC automation and AI.
The Senior Manager will serve as the primary offshore delivery leader for assigned MSS accounts and collaborate with global teams to ensure service quality meets and exceeds expectations.
Matching Summary
The individual in this role will be responsible for overseeing service quality and client delivery and will lead ongoing enhancements to Unisys Managed Security Services.
Skills & Requirements
Must-have
Managed Security Services delivery
Security Operations Centre (SOC) management
24x7 SOC shift leadership
Incident response operations
Microsoft security platform expertise
Global delivery model experience
Nice-to-have
IAM operational processes
GRC service delivery and compliance
SOC automation and AI integration
Cloud and network security knowledge
Security transformation initiatives
Talent development and succession planning
Key Requirements
10+ years cybersecurity operations experience
3–5+ years leading multi-team SOC environments
Experience managing enterprise-scale global accounts