Team Member Customer Care - Part Time - Work At Home (ok, Al, Ga Applications Only)
Academy Sports + Outdoors
Oklahoma, United States
6+ months customer service experience
High school diploma or equivalent
Wired broadband internet connection
Academy Sports + Outdoors is seeking passionate team members to join their purpose-driven culture focused on putting people first
Job Summary
Academy Sports + Outdoors is seeking passionate team members to join their purpose-driven culture focused on putting people first.
The role involves answering incoming customer contacts across multiple channels including calls, chats, and emails while resolving issues professionally.
Candidates must have a dedicated home office environment free from noise and a wired high-speed internet connection to perform duties effectively.
Matching Summary
Academy Sports + Outdoors is seeking passionate team members to join their purpose-driven culture focused on putting people first.
Skills & Requirements
Must-have
6+ months customer service experience
High school diploma or equivalent
Wired broadband internet connection
Dual monitor setup proficiency
Ability to work weekends and holidays
Nice-to-have
Omni Channel Contact Center experience
Previous Work At Home experience
Familiarity with Academy product lines
Bilingual Spanish and English speaking
Experience with Order Management Systems
Key Requirements
High school diploma required
Minimum 6 months customer service experience
Must reside in OK, AL, or GA
Wired internet connection mandatory (no wireless)
Available to work weekends and all holidays except Christmas