Patient Scheduler 2 (f/t) - Bascom Palmer Eye Institute - Miami

University of Miami

Miami, Florida, USA
Exceptional customer service
Manage high call volumes
Utilize multiple computer applications
The Patient Scheduler 2 delivers exceptional customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures/treatments for UHealth

Job Summary

  • The Patient Scheduler 2 delivers exceptional customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures/treatments for UHealth.
  • The incumbent interacts directly with referring physicians, radiologists, technologists, as well as patients to guarantee smooth coordination of procedures and exams.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Matching Summary

The Patient Scheduler 2 delivers exceptional customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures/treatments for UHealth.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Manage high call volumes
  • Utilize multiple computer applications
  • Complex medical terminology
  • Precise scheduling protocols

Nice-to-have

  • Collaborative environment
  • Discretion with confidential information

Key Requirements

  • High School diploma or equivalent
  • Minimum 2 years of relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter