Customer Banking Specialist Relief - Sydney Inner & South West Area

CBA (Commonwealth Bank)

Sydney, NSW, Australia
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms clearly
The role involves having in-depth conversations with customers to support their overall banking needs including home loans and financial advice

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including home loans and financial advice.
  • Successful applicants will join a relief team supporting the Sydney Inner & South West Area with predetermined part-time rosters.
  • The position requires championing risk-adverse culture while providing holistic solutions and demonstrating in-branch technology to customers.

Matching Summary

The role involves having in-depth conversations with customers to support their overall banking needs including home loans and financial advice.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Experience in retail or hospitality environment
  • Strong problem-solving abilities

Nice-to-have

  • Mandarin language skills
  • Interest in building a career with CommBank
  • Genuine interest in improving financial wellbeing
  • Ability to work in busy commercial environment

Key Requirements

  • Proven customer service experience in Financial Services, Retail, or Hospitality
  • Availability for Monday to Friday 9:30am - 4:00pm roster
  • Willingness to travel within Sydney Inner & South West Area

Work Rights

Not specified

Tailored Resume

Cover Letter