Base: €35,000; bonus/equity: not specified; benefi...
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Customer inquiry handling
Order processing and claims
Customer data management
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LexisNexis Österreich is seeking a Customer Service Agent to join their innovative team in Vienna. The ideal candidate should possess strong communication skills, a service-oriented mindset, and proficiency in both German and English, alongside relevant experience in customer service and order processing.
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Job Summary
As a Customer Service Agent, you will be the point of contact for customer inquiries regarding orders and will professionally and quickly process orders and complaints.
The company offers a varied role in a motivated team that drives innovation, with a personal and appreciative work atmosphere and modern offices.
Benefits include flexible working hours, a home office component, personal development opportunities, and an attractive overall package with benefits like a job ticket and pension provision.
Matching Summary
Match Score: 75
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LexisNexis Österreich is seeking a Customer Service Agent to join their innovative team in Vienna. The ideal candidate should possess strong communication skills, a service-oriented mindset, and proficiency in both German and English, alongside relevant experience in customer service and order processing.
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Salary
Base: €35,000; Bonus/Equity: Not specified; Benefits: Included
Skills & Requirements
Must-have
Customer inquiry handling
Order processing and claims
Customer data management
MS Office and CRM proficiency
Excellent German and English skills
Nice-to-have
Team player
Innovative mindset
Proactive customer support
Independent work style
Key Requirements
Completed commercial apprenticeship or similar qualification
First experience in customer service/order processing