Guest Experience Ambassador

THE FULLERTON BAY HOTEL

Singapore, Singapore
Not specified
Uphold forbes 5-star standards
Coordinate vip guest services
Build rapport with guests
The Fullerton Bay Hotel is seeking a Guest Experience Ambassador responsible for delivering exceptional personalized services and maintaining high guest service standards, particularly for VIP guests. The role requires a proactive individual with experience in luxury hospitality, aiming to create emotional connections and uphold brand standards

Job Summary

  • The candidate will act as the Ambassador and Representative of the Brand, responsible for driving personalized services for VIP guests.
  • This role requires building rapport and creating meaningful interactions while floating through lobby, restaurants, and public spaces.
  • The position involves liaising with housekeeping, front office, and F&B departments to ensure efficient execution of guest requests.

Matching Summary

Match Score: 85

The Fullerton Bay Hotel is seeking a Guest Experience Ambassador responsible for delivering exceptional personalized services and maintaining high guest service standards, particularly for VIP guests. The role requires a proactive individual with experience in luxury hospitality, aiming to create emotional connections and uphold brand standards.

Skills & Requirements

Must-have

  • Uphold Forbes 5-Star standards
  • Coordinate VIP guest services
  • Build rapport with guests

Nice-to-have

  • Create emotional connections
  • Anticipate guest needs
  • Proactive feedback collection

Key Requirements

  • Diploma or degree in Hospitality or Tourism
  • Minimum 2 years experience in guest services
  • Prior luxury hotel experience required
  • Knowledge of Forbes standards advantageous

Work Rights

Not specified

Tailored Resume

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