Customer Service Backoffice Planner

E80 Group

Viano, IT
On-site
Service contract supervision
Sap usage for contract and inventory management
Technical resource planning and allocation
The Customer Service Backoffice Planner will manage post-sales operational activities including contract supervision, technician scheduling, and resource planning using SAP and MPI

Job Summary

  • The Customer Service Backoffice Planner will manage post-sales operational activities including contract supervision, technician scheduling, and resource planning using SAP and MPI.
  • E80 Group offers a fixed-term or permanent contract with 40% smart working, competitive salary based on experience, and career growth opportunities through their E80 World Academy.
  • The company values ethics, courage, humility, and safety, fostering a dynamic, collaborative, and inclusive multicultural workplace.

Matching Summary

The Customer Service Backoffice Planner will manage post-sales operational activities including contract supervision, technician scheduling, and resource planning using SAP and MPI.

Skills & Requirements

Must-have

  • Service contract supervision
  • SAP usage for contract and inventory management
  • Technical resource planning and allocation
  • English language proficiency
  • Microsoft Office Suite skills
  • Customer service backoffice operations

Nice-to-have

  • Knowledge of SalesForce CRM
  • Proactive team collaboration
  • Multicultural work environment
  • Stress management under deadlines
  • Second language Spanish or French
  • On-the-job training availability

Key Requirements

  • Minimum 1 year service planning experience
  • Excellent written and spoken English
  • Basic SAP knowledge
  • Experience in technical backoffice roles
  • Preferred second language Spanish or French

Work Rights

Not specified

Tailored Resume

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