Guest Services Representative - Evening Shift

SSM Health

Saint Louis, US
Respond to inquiries and concerns
Handle guest suggestions and complaints
Adhere to hipaa requirements
Acts as a liaison between guests, staff and patients to respond to patient and guest information inquiries

Job Summary

  • Acts as a liaison between guests, staff and patients to respond to patient and guest information inquiries.
  • Provides patient information in compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements and organizational privacy policies.
  • SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

Matching Summary

Acts as a liaison between guests, staff and patients to respond to patient and guest information inquiries.

Skills & Requirements

Must-have

  • Respond to inquiries and concerns
  • Handle guest suggestions and complaints
  • Adhere to HIPAA requirements
  • Identify and report safety issues
  • Improve patient satisfaction

Nice-to-have

  • Anticipate family needs
  • Resolve issues proactively

Key Requirements

  • High school diploma or equivalent
  • No experience required

Work Rights

Not specified

Tailored Resume

Cover Letter