Operations Manager

EōS Fitness

Surprise, AZ, US
Base: $65,000 usd; bonus/equity: not specified; be...
On-site
2-3 years operations management experience
3-4 years customer service experience
Staff hiring training and scheduling
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff

Job Summary

  • The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.
  • Key duties include ensuring high-quality customer service, managing membership inquiries, and resolving issues promptly to create loyal lifelong fans.
  • Benefits include free membership for the employee and one family member, competitive pay with vacation and holiday pay, and access to Daily Pay.

Matching Summary

The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for information for members and staff.

Salary

Base: $65,000 USD; Bonus/Equity: Not specified; Benefits: Free membership, health/dental/vision, 401(k) matching, Daily Pay

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Staff hiring training and scheduling
  • Facility maintenance and cleanliness oversight
  • Revenue goal monitoring and tracking

Nice-to-have

  • Prior fitness industry experience
  • Strong relationship building skills
  • Embraces company core values
  • Adaptable to evolving gym needs

Key Requirements

  • Must pass background check
  • CPR certification required within 30 days of hire
  • Knowledge of company policies and SOPs
  • Ability to lift more than 40 lbs

Work Rights

Not specified

Tailored Resume

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