Guest Services Officer - Executive Club

Four Seasons Hotels Ltd

Kuala Lumpur, Malaysia
Competitive salary; comprehensive benefits pyckage...
Luxury hotel environment experience
Front office and food & beverage coordination
Bahasa malaysia language proficiency
The role is responsible for delivering exceptional, personalized service to Executive Club guests while ensuring seamless coordination between Front Office and Food & Beverage operations

Job Summary

  • The role is responsible for delivering exceptional, personalized service to Executive Club guests while ensuring seamless coordination between Front Office and Food & Beverage operations.
  • Four Seasons Hotel Kuala Lumpur offers a comprehensive benefits package including complimentary accommodation at other Four Seasons Hotels and Resorts.
  • Candidates must demonstrate strong communication skills and the ability to multitask in a fast-paced, high-service luxury environment.

Matching Summary

The role is responsible for delivering exceptional, personalized service to Executive Club guests while ensuring seamless coordination between Front Office and Food & Beverage operations.

Salary

Competitive salary; Comprehensive benefits package; Not specified

Skills & Requirements

Must-have

  • Luxury hotel environment experience
  • Front Office and Food & Beverage coordination
  • Bahasa Malaysia language proficiency
  • English language proficiency
  • Right to work in Malaysia

Nice-to-have

  • Opera Property Management System knowledge
  • Wine and spirits knowledge
  • Multilingual capabilities
  • VIP amenity coordination skills

Key Requirements

  • Diploma or Degree in Hospitality Management preferred
  • 1-2 years experience in luxury hotel Front Office/F&B
  • Must speak read and write Bahasa Malaysia
  • Must have right to work in Malaysia (PR or local)
  • Visa sponsorship not available

Work Rights

Must be Malaysian citizen or Permanent Resident holder

Tailored Resume

Cover Letter