Senior Billing Officer

Aussie Broadband

Australia, Australia
On-site
End-to-end billing processes
Reconciliations between billing systems and gl
Handle billing queries and escalations
Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution

Job Summary

  • Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution.
  • Act as a key contact for billing queries, disputes, and escalations, including complaints management and issue resolution.
  • Identify and drive process improvements to enhance efficiency and workflow effectiveness.

Matching Summary

Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution.

Skills & Requirements

Must-have

  • End-to-end billing processes
  • Reconciliations between billing systems and GL
  • Handle billing queries and escalations
  • Conduct regular billing audits
  • Manage customer tickets
  • Drive process improvements
  • Strong stakeholder management

Nice-to-have

  • Advocates for Inclusion and Diversity
  • B Corp Certified company
  • Pledge 1% commitment
  • Paid staff community service leave
  • Thrive in a fast-paced environment

Key Requirements

  • Experience in a similar commercial or billing environment
  • Understanding of the telecommunications industry
  • Strong communication skills
  • Excellent organisational ability
  • High attention to detail
  • Experience managing large volumes of data
  • Strong Excel skills
  • Confidence working across multiple systems
  • Experience handling customer disputes and conflict resolution

Work Rights

Not specified

Tailored Resume

Cover Letter