Manager, Enterprise Application Support

University of Queensland (UQ)

St Lucia, Queensland, Australia
Base: $117,958 - $132,247; bonus/equity: not speci...
Hybrid
Lead enterprise application support services
Manage functional and technical support teams
Ensure stability of critical business systems
The University of Queensland is seeking a Manager for Enterprise Application Support to lead the operational support and administration of key enterprise applications within its Information Technology Services division. The role emphasizes maintaining system reliability and performance while fostering continuous improvement in application support practices

Job Summary

  • The role leads the delivery of operational support for key enterprise applications while ensuring system stability and performance.
  • Candidates will manage a team of specialists, coordinate workloads, and drive continuous improvement in service delivery practices.
  • Benefits include up to 26 weeks paid parental leave, 17% superannuation contributions, and access to flexible working arrangements.

Matching Summary

Match Score: 85

The University of Queensland is seeking a Manager for Enterprise Application Support to lead the operational support and administration of key enterprise applications within its Information Technology Services division. The role emphasizes maintaining system reliability and performance while fostering continuous improvement in application support practices.

Salary

Base: $117,958 - $132,247; Bonus/Equity: Not specified; Benefits: 17% Superannuation + 17.5% annual leave loading

Skills & Requirements

Must-have

  • Lead enterprise application support services
  • Manage functional and technical support teams
  • Ensure stability of critical business systems
  • Coordinate workload and service levels
  • Apply cybersecurity and compliance knowledge

Nice-to-have

  • Experience in higher education environment
  • PeopleSoft Campus Solutions or Finance experience
  • Proactive approach to process improvement
  • Strong stakeholder engagement skills
  • Contribution to application platform roadmaps

Key Requirements

  • Bachelor's degree in IT or related discipline
  • Extensive experience supporting enterprise applications
  • Demonstrated leadership managing technical support teams
  • Unrestricted work rights in Australia required

Work Rights

Must have unrestricted work rights in Australia

Tailored Resume

Cover Letter