Service Advisor

Lithia Motors

Washington, MI, United States
Not specified
Initiating automotive services and repairs
Developing repair estimates and costs
Communicating between customer and technician
Lithia Motors is seeking a Service Advisor for their Suburban Ford of Romeo dealership in Washington, MI. The ideal candidate will facilitate communication between customers and technicians, manage service requests, and ensure customer satisfaction through exemplary service

Job Summary

  • The role involves initiating automotive services by identifying vehicle performance problems and service requests.
  • You will serve as the primary communicator and liaison between customers and technicians to ensure needs are met.
  • Responsibilities include developing cost estimates, preparing repair orders, and administering manufacturer warranties.

Matching Summary

Match Score: 85

Lithia Motors is seeking a Service Advisor for their Suburban Ford of Romeo dealership in Washington, MI. The ideal candidate will facilitate communication between customers and technicians, manage service requests, and ensure customer satisfaction through exemplary service.

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Developing repair estimates and costs
  • Communicating between customer and technician

Nice-to-have

  • Team player focused on customer service
  • Prior experience as an automotive technician
  • Basic mechanical understanding of automobiles

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience preferred

Work Rights

Not specified

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