Tricare Beneficiary Services Representative - Spangdahlem, Germany

Leidos

Spangdahlem, Germany
Base: $32,000; benefits: $3,500 annual foreign ser...
Fully remote
Tricare overseas program
Defense online enrollment system
Mhs genesis
Leidos is seeking a TRICARE Beneficiary Services Representative for future openings in Spangdahlem, Germany. The role focuses on providing customer service and educational support to military members and their families regarding TRICARE benefits, requiring a strong background in customer service and communication

Job Summary

  • Provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA).
  • Offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting beneficiaries both in person and over the phone.
  • At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it.

Matching Summary

Match Score: 75

Leidos is seeking a TRICARE Beneficiary Services Representative for future openings in Spangdahlem, Germany. The role focuses on providing customer service and educational support to military members and their families regarding TRICARE benefits, requiring a strong background in customer service and communication.

Salary

Base: $32,000; Benefits: $3,500 annual foreign service premium

Skills & Requirements

Must-have

  • TRICARE Overseas Program
  • Defense Online Enrollment System
  • MHS Genesis
  • HIPAA compliance
  • Protected Health Information handling
  • Microsoft Office proficiency

Nice-to-have

  • Self-starter with minimal supervision
  • Tactful communication skills
  • Disruptive and proactive mindset

Key Requirements

  • High School diploma or GED or equivalent experience
  • U.S. Citizenship
  • SOFA/Command-Sponsored status
  • Eligible to obtain ADP IT III clearance
  • 3+ years of customer service experience

Work Rights

SOFA/Command-Sponsored status as a dependent

Tailored Resume

Cover Letter