Customer Service Medewerker

Air Liquide

Not specified
Mbo-4 or hbo work and thinking level
Proven affinity with medical sector
Excellent dutch language skills
Air Liquide is seeking a Customer Service Medewerker to serve as the primary point of contact for patients and healthcare providers, ensuring high satisfaction through effective service related to medical devices. The ideal candidate should have relevant experience in the medical field, excellent communication skills, and a strong service orientation

Job Summary

  • The Customer Service Medewerker serves as the central contact point for patients and healthcare providers to ensure high satisfaction with medical aids.
  • Responsibilities include processing complex registrations, handling technical faults on medical equipment, and maintaining accurate patient administration.
  • The role offers a temporary contract with a view to permanent employment, along with opportunities for further development through courses and training.

Matching Summary

Match Score: 85

Air Liquide is seeking a Customer Service Medewerker to serve as the primary point of contact for patients and healthcare providers, ensuring high satisfaction through effective service related to medical devices. The ideal candidate should have relevant experience in the medical field, excellent communication skills, and a strong service orientation.

Skills & Requirements

Must-have

  • MBO-4 or HBO work and thinking level
  • Proven affinity with medical sector
  • Excellent Dutch language skills
  • Medical terminology knowledge
  • Accurate data entry in systems

Nice-to-have

  • Experience with Google Docs
  • Salesforce CRM experience
  • Empathic communication style
  • Ability to handle stressed patients
  • Service-oriented mindset

Key Requirements

  • Minimum MBO-4 or HBO education level
  • Work experience in medical administration or pharmacy
  • Fluency in Dutch spoken and written

Work Rights

Not specified

Tailored Resume

Cover Letter