Case Manager - Recovering Independance

52

Melbourne, Australia
Not specified; generous discounts; annual incentiv...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer.
  • Employees will manage a caseload of workers' compensation claims within legislation and compliance guidelines while delivering a positive customer experience.
  • The company offers a diverse culture, flexible work arrangements including up to 3 days remote work, and comprehensive benefits like health insurance and learning opportunities.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer.

Salary

Not specified; Generous discounts; Annual incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Solutions-focused mindset for complex challenges
  • Creative problem-solving abilities

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • Ability to work in Melbourne office with flexibility for remote work after training

Work Rights

Not specified

Tailored Resume

Cover Letter