As Workplace and Reception Lead, you play a key role in the Corporate Services team ensuring a seamless, welcoming, and professional front of house experience aligned with JLL and client standards
Job Summary
As Workplace and Reception Lead, you play a key role in the Corporate Services team ensuring a seamless, welcoming, and professional front of house experience aligned with JLL and client standards.
You will manage client-facing meeting rooms and event spaces, lead initiatives to enhance reception operations, and oversee the reception team’s performance and training.
The role involves close interaction with clients and stakeholders to improve front-of-house services and includes responsibilities in office administration and facilities management.
Matching Summary
As Workplace and Reception Lead, you play a key role in the Corporate Services team ensuring a seamless, welcoming, and professional front of house experience aligned with JLL and client standards.
Skills & Requirements
Must-have
Front of house customer service
Conference room management
Reception team leadership
Facilities management coordination
Client and visitor management
Administrative support tasks
Nice-to-have
Collaborative team player
Creative problem-solving skills
Strong interpersonal communication
Ability to work under pressure
High attention to detail
Key Requirements
Experience in financial/investment banking or 4-to-5-star hotel reception
Background check with no criminal history
Experience in customer service, hospitality, aviation or real estate front of house