Claims Operations Manager

bupa.co.uk

Salford Quays, United Kingdom
Base: £47,200; bonus: 10% management bonus scheme;...
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Specialist operations management experience
Managing large teams in regulated environments
Strong analytical and critical thinking skills
** Bupa is seeking a Claims Operations Manager in Salford Quays to lead teams responsible for managing private medical insurance claims, ensuring efficient operations and a strong focus on customer service. The role requires experience in operations management, strong analytical skills, and a proven track record in project management within a regulated environment. **

Job Summary

  • The role involves leading several teams within the UK and Overseas to deliver world-class service for customers.
  • Candidates must have a proven track record of successfully managing budgets and delivering complex projects that meet deadlines.
  • Bupa offers benefits including 25 days holiday, Bupa health insurance, an enhanced pension plan, and onsite gym discounts.

Matching Summary

Match Score: 75

** Bupa is seeking a Claims Operations Manager in Salford Quays to lead teams responsible for managing private medical insurance claims, ensuring efficient operations and a strong focus on customer service. The role requires experience in operations management, strong analytical skills, and a proven track record in project management within a regulated environment. **

Salary

Base: £47,200; Bonus: 10% management bonus scheme; Benefits: 25 days holiday, health insurance, pension, gym access

Skills & Requirements

Must-have

  • Specialist operations management experience
  • Managing large teams in regulated environments
  • Strong analytical and critical thinking skills
  • Experience managing budgets and complex projects
  • Ability to review and manage MI outputs

Nice-to-have

  • Passion for improving customer wellbeing
  • Focus on customer experience enhancements
  • Experience with root cause analysis
  • Commitment to diversity and inclusion
  • Proven track record of delivering change

Key Requirements

  • Experience in specialist operations management
  • Background in financial or insurance sector
  • Experience overseeing complex projects

Work Rights

Not specified

Tailored Resume

Cover Letter