Customer Service/admin Support

UCFS Italia S.p.A.

Milano, Italy
Inbound and outbound frontline support
Complaint handling and resolution
Credit decisions on new contracts
As part of Marmon Holdings, backed by Berkshire Hathaway, you’ll be doing things that matter, leading at every level, and winning a better way

Job Summary

  • As part of Marmon Holdings, backed by Berkshire Hathaway, you’ll be doing things that matter, leading at every level, and winning a better way.
  • We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
  • Provides inbound and outbound frontline support over the telephone for new and existing UCFS Europe customers, handling complaint resolution, general account enquiries, and statement generation.

Matching Summary

As part of Marmon Holdings, backed by Berkshire Hathaway, you’ll be doing things that matter, leading at every level, and winning a better way.

Skills & Requirements

Must-have

  • Inbound and outbound frontline support
  • Complaint handling and resolution
  • Credit decisions on new contracts
  • Verify and process contracts
  • Collections for late payments
  • Proficiency with Microsoft Office Suite

Nice-to-have

  • Understanding of underwriting flow
  • Enthusiastic attitude
  • Problem-solving and decision-making ability
  • Attention to detail

Key Requirements

  • 0-2 years of experience
  • 6+ months experience in financial services
  • Non-exempt incumbents only
  • Must not be in a call center environment

Work Rights

Not specified

Tailored Resume

Cover Letter