Front Desk Manager

Four Seasons

Miami Beach, FL, US
Base: competitive salary + wages; bonus/equity: no...
Front desk team management
Guest service and hospitality
Shift scheduling and training
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Front Desk Manager directs activities of the Front Desk team, manages shifts, resolves guest complaints, and ensures high standards of hospitality.
  • The role offers competitive salary, comprehensive benefits, training opportunities, and complimentary accommodations at other Four Seasons locations.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including complimentary accommodation, dry cleaning, meals, and parking

Skills & Requirements

Must-have

  • Front Desk team management
  • Guest service and hospitality
  • Shift scheduling and training
  • Handling guest complaints professionally
  • Front Office systems knowledge
  • Coordinating arrivals and departures

Nice-to-have

  • Strong leadership and organizational skills
  • Excellent communication skills
  • Passion for personalized hospitality
  • Ability to motivate diverse teams

Key Requirements

  • 3-5 years luxury hotel Front Office management
  • Experience with Front Office systems (Opera, Guest Engagement)
  • Degree or diploma in Hospitality Management preferred
  • US work authorization required
  • Current Four Seasons managers may qualify for L-1 visa sponsorship

Work Rights

US work authorization required unless current Four Seasons manager

Sponsorship: available

Tailored Resume

Cover Letter