Base: $135,000 - $165,000; bonus/equity: not speci...
Hybrid
Itil frameworks and itsm processes
Leading distributed it service desk teams
End-to-end incident, request, and problem management
The Sr. Manager, IT Service Desk is responsible for leading a distributed team of IT Service Desk professionals who provide Tier 1 and Tier 2 support across multiple business segments
Job Summary
The Sr. Manager, IT Service Desk is responsible for leading a distributed team of IT Service Desk professionals who provide Tier 1 and Tier 2 support across multiple business segments.
This role ensures high-quality, customer-focused support services in environments with both office-based and production-critical systems.
Apogee offers a comprehensive benefits package including Medical, Dental, Vision, Life, Disability, Incentive Plans, 401(k) with employer contribution and match, and Paid Time Off.
Matching Summary
The Sr. Manager, IT Service Desk is responsible for leading a distributed team of IT Service Desk professionals who provide Tier 1 and Tier 2 support across multiple business segments.