Multimedia Technology Analyst

BMO Financial Group

Chicago, IL, US
Base: $63,300.00 - $117,200.00; bonus/equity: may ...
Cisco tele-presence and polycom video conferencing experience
Troubleshooting videoconference issues and system errors
Support for apple and android devices
The role provides day-to-day support, troubleshooting, and maintenance of multimedia equipment used in BMO Conference Centers

Job Summary

  • The role provides day-to-day support, troubleshooting, and maintenance of multimedia equipment used in BMO Conference Centers.
  • Candidates must be familiar with Cisco Tele-Presence, Polycom Video Conferencing, WebEx, and Skype for Business systems.
  • BMO offers a comprehensive benefits package including health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

The role provides day-to-day support, troubleshooting, and maintenance of multimedia equipment used in BMO Conference Centers.

Salary

Base: $63,300.00 - $117,200.00; Bonus/Equity: May include commission structure; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Cisco Tele-Presence and Polycom Video Conferencing experience
  • Troubleshooting videoconference issues and system errors
  • Support for Apple and Android devices
  • Knowledge of WebEx and Skype for Business systems
  • Vendor relationship management for AV service providers

Nice-to-have

  • Strong verbal and written communication skills
  • Ability to work in fast-paced confidential environments
  • Experience with IT ticketing service work tracking applications
  • Understanding of enterprise monitoring and logging standards

Key Requirements

  • 2-4 years of work experience in IT or business environment
  • Bachelor's degree in computer science, engineering, information systems, math or business
  • In-depth technical proficiency in audio visual and teleconference systems

Work Rights

Not specified

Tailored Resume

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