Crew Lead (house), Netflix House - Philadelphia

Netflix

King Of Prussia, PA, US
Base: $24.08 - $35.10 ph; bonus/equity: not specif...
Leadership in fast-paced environment
Fan service and guest experience
Shift labor management
The Crew Lead (House) will supervise the daily operations of their assigned guest-focused areas at Netflix House, delivering immersive, story-driven excellence

Job Summary

  • The Crew Lead (House) will supervise the daily operations of their assigned guest-focused areas at Netflix House, delivering immersive, story-driven excellence.
  • This role involves managing crew members, conducting pre-shift meetings, ensuring operational and safety standards, and acting as a Netflix ambassador to enhance fan engagement.
  • Netflix values inclusion and diversity, offering a meaningful interview experience and celebrating a culture that builds stronger teams.

Matching Summary

The Crew Lead (House) will supervise the daily operations of their assigned guest-focused areas at Netflix House, delivering immersive, story-driven excellence.

Salary

Base: $24.08 - $35.10 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Leadership in fast-paced environment
  • Fan service and guest experience
  • Shift labor management
  • Pre-shift communication
  • Safety and emergency procedures
  • On-the-job training
  • Ticketing services oversight

Nice-to-have

  • Innovative problem solving
  • Clear communication skills
  • Knowledge of Netflix platform
  • Environmental health and safety awareness
  • Ability to flex between roles
  • Culture of safety fostering
  • Customer service escalation handling

Key Requirements

  • Minimum age 18
  • Leadership experience in retail, hospitality, attraction, or F&B
  • Availability for days, nights, weekends, and holidays
  • Understanding of EHS protocols
  • Ticketing experience preferred

Work Rights

Must be at least 18 years old

Tailored Resume

Cover Letter