Customer Banking Specialist Coffs Harbour

Bonneville Bank

Coffs Harbour, AU
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Thorough training program to kickstart your banking career with access to extensive employee benefits & discounts

Job Summary

  • Thorough training program to kickstart your banking career with access to extensive employee benefits & discounts.
  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Matching Summary

Thorough training program to kickstart your banking career with access to extensive employee benefits & discounts.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Financial Health Checks
  • In-branch technology demonstration
  • Problem-solving and effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Collaborative and high-performing culture
  • Genuine interest in career growth
  • Improving financial wellbeing of customers

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Ability to ask the right questions and find solutions
  • Ability to work in a busy retail environment
  • Availability for predetermined roster: Monday to Friday 8.30am - 4.50pm
  • Frequent travel across North Coast Area branches

Work Rights

Not specified

Tailored Resume

Cover Letter