Patient Services Representative

BioTAB Healthcare

St Louis, MO, United States
Not specified; not specified; not specified
**
Hipaa compliance adherence
Insurance verification experience
Prior authorization processing
** BioTAB Healthcare is seeking a Patient Services Representative to support patients with lymphatic, wound, and circulatory disorders by processing clinical paperwork, verifying insurance coverage, and ensuring a smooth patient experience. The role requires strong communication skills and attention to detail as representatives will interact with various stakeholders including patients, sales staff, and healthcare professionals. **

Job Summary

  • The role focuses on processing clinical paperwork and obtaining product approvals to improve patient outcomes for lymphatic and wound disorders.
  • Employees must interface daily with patients, sales teams, clinicians, and internal systems to ensure smooth case processing and shipping.
  • Success requires strict adherence to CMS regulations, Medicare fraud prevention guidelines, and maintaining accurate electronic patient records.

Matching Summary

Match Score: 75

** BioTAB Healthcare is seeking a Patient Services Representative to support patients with lymphatic, wound, and circulatory disorders by processing clinical paperwork, verifying insurance coverage, and ensuring a smooth patient experience. The role requires strong communication skills and attention to detail as representatives will interact with various stakeholders including patients, sales staff, and healthcare professionals. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • HIPAA compliance adherence
  • Insurance verification experience
  • Prior authorization processing
  • SalesForce or Epic proficiency
  • High volume call handling
  • CMS regulation knowledge

Nice-to-have

  • Customer service acumen
  • Detail-oriented approach
  • Process execution skills
  • Quality control emphasis
  • Team collaboration abilities

Key Requirements

  • High School diploma required
  • 1+ year healthcare operations experience preferred
  • Must pass extensive background check
  • Ability to lift 40 pounds
  • Knowledge of DME care processes

Work Rights

Not specified

Tailored Resume

Cover Letter