Product Performance Engineer

Caterpillar of Australia

Tucson, AZ, US
$97,530.00 - $146,290.00; not specified; medical, ...
Onsite
Npi processes and service literature
Field follow support
Resolve quality and reliability issues
Play a critical role in supporting Productivity Class Large Mining Trucks (785-793) by providing technical expertise, troubleshooting complex issues, and delivering innovative service solutions

Job Summary

  • Play a critical role in supporting Productivity Class Large Mining Trucks (785-793) by providing technical expertise, troubleshooting complex issues, and delivering innovative service solutions.
  • Collaborate with cross-functional teams to improve product reliability, performance, and availability while ensuring compliance with Caterpillar’s quality standards.
  • This role offers exposure to cutting-edge mining technology, Life Cycle activities, and opportunities to influence product enhancements through New Product Introduction (NPI) and Continuous Product Improvement (CPI).

Matching Summary

Play a critical role in supporting Productivity Class Large Mining Trucks (785-793) by providing technical expertise, troubleshooting complex issues, and delivering innovative service solutions.

Salary

$97,530.00 - $146,290.00; Not specified; Medical, dental, and vision benefits*

Skills & Requirements

Must-have

  • NPI processes and service literature
  • field follow support
  • resolve quality and reliability issues
  • Product Support CPI projects
  • technical drawings and schematics
  • machine systems knowledge

Nice-to-have

  • customer satisfaction feedback
  • persuasive communication techniques
  • risk and benefit analysis
  • global team collaboration

Key Requirements

  • Bachelor's degree or equivalent knowledge
  • Product service or field engineering experience
  • Familiarity with Caterpillar systems
  • Understanding of dealer stocking lists
  • Proven ability to work across global teams

Work Rights

Not specified

Tailored Resume

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