Service Advisor

Lithia Chrysler Dodge Jeep Ram of Great Falls

Great Falls, MT, United States
Base pyy + commission: $4k - $6k pm; bonus/equity:...
Not specified
Initiating automotive services and repairs
Developing cost estimates for labor and parts
Communicating between customers and technicians
Lithia Chrysler Dodge Jeep Ram of Great Falls is seeking a Service Advisor to facilitate automotive services and repairs, ensuring effective communication between customers and technicians. The role requires previous service advisor experience, a basic understanding of automotive mechanics, and a strong focus on customer service

Job Summary

  • The Service Advisor acts as the primary communicator and liaison between the customer and the technician to ensure all service needs are understood.
  • Responsibilities include developing detailed estimates by costing materials, supplies, and labor while calculating customer payments including deductibles.
  • The role offers competitive pay ranging from $4K to $6k per month along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.

Matching Summary

Match Score: 85

Lithia Chrysler Dodge Jeep Ram of Great Falls is seeking a Service Advisor to facilitate automotive services and repairs, ensuring effective communication between customers and technicians. The role requires previous service advisor experience, a basic understanding of automotive mechanics, and a strong focus on customer service.

Salary

Base Pay and Commission: $4K - $6k per month; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Developing cost estimates for labor and parts
  • Communicating between customers and technicians
  • Verifying warranty and service contract coverage
  • Writing repair orders and obtaining signatures

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobiles
  • Acceptable driving record with valid license

Key Requirements

  • High school graduate or equivalent required
  • Valid driver's license in state of residence
  • Minimum age of 18 years old
  • Acceptable driving record required
  • Veterans encouraged to apply

Work Rights

Not specified

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