Customer Service Representative Supervisor

Elko Veterinary Clinic

Acton, MA, US
Base: $19-$22ph; bonus: performance-based bonuses ...
3 years customer service experience
1 year veterinary medicine experience
Strong leadership and communication skills
The role requires a personable leader to guide the Client Service Representative team while ensuring exceptional client interactions

Job Summary

  • The role requires a personable leader to guide the Client Service Representative team while ensuring exceptional client interactions.
  • Candidates must have at least three years of relevant experience in veterinary settings such as clinics, hospitals, or shelters.
  • The company offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits for full-time employees.

Matching Summary

The role requires a personable leader to guide the Client Service Representative team while ensuring exceptional client interactions.

Salary

Base: $19-$22/hour; Bonus: Performance-based bonuses available; Benefits: 401(k) match, CE allowance, pet discounts, health/dental/vision insurance

Skills & Requirements

Must-have

  • 3 years customer service experience
  • 1 year veterinary medicine experience
  • Strong leadership and communication skills
  • Knowledge of animal handling and patient care
  • Experience with scheduling and record keeping

Nice-to-have

  • Human medical field experience
  • Degree in veterinary or relevant field
  • 1 year of leadership experience
  • Motivated and energetic personality
  • Compassionate team player

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • Minimum 1 year veterinary medicine experience
  • Preferred: 1 year leadership experience
  • Preferred: Degree in veterinary or relevant field

Work Rights

Not specified

Tailored Resume

Cover Letter