Director, Technical Writing

GitLab

Remote
$158,600 - $297,400 usd; not specified; not specif...
Remote
Ai readiness and workflows
Process evaluation and redesign
Partnership with engineering, product, ux
As the Director of Technical Writing, you will help redefine how technical documentation is created, delivered, and experienced across GitLab, with a strong focus on AI, process redesign, and tighter partnership with Engineering, Product Management, and UX

Job Summary

  • As the Director of Technical Writing, you will help redefine how technical documentation is created, delivered, and experienced across GitLab, with a strong focus on AI, process redesign, and tighter partnership with Engineering, Product Management, and UX.
  • You will lead the Technical Writing organization through process evaluation and redesign, drive the team’s AI readiness, and partner with Engineering to shift documentation earlier in the development process.
  • The team works closely with Engineering, Product Management, and UX to support product changes and improve the overall documentation experience, and it is entering a phase focused on AI readiness, process redesign, and stronger integration with the product itself.

Matching Summary

As the Director of Technical Writing, you will help redefine how technical documentation is created, delivered, and experienced across GitLab, with a strong focus on AI, process redesign, and tighter partnership with Engineering, Product Management, and UX.

Salary

$158,600 - $297,400 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • AI readiness and workflows
  • Process evaluation and redesign
  • Partnership with Engineering, Product, UX
  • Content strategy expertise
  • Develop leaders and teams

Nice-to-have

  • Creative problem-solving skills
  • Asynchronous collaboration strength
  • Adaptability and experimentation

Key Requirements

  • Experience leading technical writing teams through change
  • Fluency with AI in strategic and practical contexts
  • Ability to build strong partnerships
  • Judgment to balance innovation with practicality
  • Technical credibility in documentation and developer workflows

Work Rights

Not specified

Tailored Resume

Cover Letter