Sr Customer Service Representative

Thermo Fisher Scientific UK

Quezon City, Philippines
2-3 years customer service experience
Attention to detail
Strong written and verbal communication skills
The Customer Service team supports clients throughout the lifecycle including administrative, quotation, and order fulfilment phases

Job Summary

  • The Customer Service team supports clients throughout the lifecycle including administrative, quotation, and order fulfilment phases.
  • Customer Service Representatives provide exceptional service by responding promptly and accurately to requests.
  • The role involves managing complex customer requirements and contributing to training materials.

Matching Summary

The Customer Service team supports clients throughout the lifecycle including administrative, quotation, and order fulfilment phases.

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • attention to detail
  • strong written and verbal communication skills

Nice-to-have

  • proactive solution-focused mindset
  • ability to deal with ambiguity
  • good organizational skills

Key Requirements

  • Bachelor's degree required
  • Experience with Oracle or SAP preferred

Work Rights

Not specified

Tailored Resume

Cover Letter