The Lab Customer Services Supervisor oversees daily laboratory operations including specimen collection and processing under the direction of the Manager
Job Summary
The Lab Customer Services Supervisor oversees daily laboratory operations including specimen collection and processing under the direction of the Manager.
Responsibilities include adjusting staffing schedules, assigning tasks, and ensuring technical quality while maintaining JCAHO and CAP regulatory standards.
The position requires working rotating weekends and holidays as dictated by operational necessity and manager-approved schedules.
Matching Summary
The Lab Customer Services Supervisor oversees daily laboratory operations including specimen collection and processing under the direction of the Manager.
Skills & Requirements
Must-have
24/7 shift work availability including weekends
technical policy and procedure writing
employee competency documentation
regulatory standards maintenance JCAHO CAP
Nice-to-have
strong leadership skills for team management
prior experience in written employee evaluations
ability to solve customer service issues
knowledge of large multi-aspect processing areas
Key Requirements
Associate's degree in medical laboratory technology or Biological Science
4 years of relevant experience required
Good working knowledge of lab equipment principles and maintenance