Collections Specialist - Train Onsite Work from Home. Salary up to $20/hourly - Johnson City, TN

Citigroup

Johnson City, Tennessee, United States
Base: up to $20phly ($39,520 - $50,770 annually); ...
Hybrid
High risk call negotiation skills
Coaching and training lower level collectors
Work under pressure decision making
Citi is seeking a Collections Specialist for a hybrid role based in Johnson City, TN, offering a salary of up to $20 per hour. The position involves working on collections-related tasks, requiring previous experience and advanced negotiation skills, with the potential for remote work after initial on-site training

Job Summary

  • This role involves performing moderately complex assignments with a focus on resolving high-risk collection calls using advanced negotiation skills.
  • Employees are required to complete onsite training in Johnson City before potentially transitioning to a hybrid or remote work arrangement.
  • The position offers competitive hourly rates up to $20, day one health benefits, and a comprehensive benefits package including 401(k) matching.

Matching Summary

Match Score: 85

Citi is seeking a Collections Specialist for a hybrid role based in Johnson City, TN, offering a salary of up to $20 per hour. The position involves working on collections-related tasks, requiring previous experience and advanced negotiation skills, with the potential for remote work after initial on-site training.

Salary

Base: Up to $20/hourly ($39,520 - $50,770 annually); Bonus/Equity: Discretionary and formulaic incentive awards; Benefits: Day 1 Health, Dental, Vision, 401(k) match, Paid Time Off

Skills & Requirements

Must-have

  • High Risk call negotiation skills
  • Coaching and training lower level collectors
  • Work under pressure decision making
  • Minimum one night shift per week
  • Set Saturday or Sunday availability

Nice-to-have

  • Process improvement identification
  • Collaborative team environment
  • Flexible work strategies
  • Technical administrative expertise

Key Requirements

  • High School diploma or equivalent
  • 1-3 years of prior collections experience preferred
  • Must be available for night shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter