IT Service Delivery Manager (Infrastructure, Cloud & Cybersecurity)

ARISTON SERVICES PTE. LTD.

Singapore
**
Cloud platforms azure aws
Network security sase fwaas
Unified communications cisco avaya
** Ariston Services Pte. Ltd. is seeking an experienced IT Service Delivery Manager to oversee service delivery across infrastructure, cloud, network, and cybersecurity environments. The role focuses on maintaining service excellence, managing client relationships, and ensuring compliance with contractual obligations, while also emphasizing operational performance and team leadership. **

Matching Summary

Match Score: 75

** Ariston Services Pte. Ltd. is seeking an experienced IT Service Delivery Manager to oversee service delivery across infrastructure, cloud, network, and cybersecurity environments. The role focuses on maintaining service excellence, managing client relationships, and ensuring compliance with contractual obligations, while also emphasizing operational performance and team leadership. **

Skills & Requirements

Must-have

  • Cloud platforms Azure AWS
  • Network security SASE FWaaS
  • Unified communications Cisco Avaya
  • Contractual SLA KPI achievement
  • Vendor governance and scorecards

Nice-to-have

  • Executive communication skills
  • Crisis escalation management
  • Strategic thinking capabilities
  • Cross-functional team leadership
  • Continuous service improvement mindset

Key Requirements

  • 12-15+ years IT Infrastructure experience
  • 5+ years Service Delivery Leadership
  • CISSP or CCIE certification preferred
  • Azure AZ-700 or equivalent knowledge
  • Experience with NIST ISO27001 SOC2

Work Rights

Not specified

Tailored Resume

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